frequently asked questions

have a question?

it’s probably answered below.

if not, please feel free to contact me.

 
 
 
privacy policy
 
Charming Minis has access to limited personal data for core business purposes.
 
When you place an order with me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any questions you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username and email address.
 
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
 
• With Etsy to comply with my obligations.
• With delivery companies to fulfill your order.
• To comply with legal or tax obligations.
 
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for seven years for tax purposes. After this time I will delete your data from my records.
 
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted.